The right two-way business radio solution can dramatically improve your mobile on-site and wide area communications, as well as delivering valuable health and safety benefits including lone worker and emergency features.
Whereas some businesses and organisations feel they can get by with mobile phones, we know there are risks involved with this communications strategy. Mobile phones work on consumer-based network with often patchy coverage, particularly in buildings or remote areas; they cannot be used to speak to more than one person at the same time; take time to set up a call; and in most cases, they are not terribly robust.
Radios on the other hand can cost-effectively overcome all the hurdles above and have been doing so for many years.
People have been swept along on a wave of mobile technology and have been lulled into thinking mobile phones will be the answer to all their communications needs.
Business radios can also boost productivity and profitability
Aside from their effective and immediate use in emergency situations, business radios can also boost productivity and profitability by helping you and your colleagues stay in touch with other members of staff. Two-way radio is specifically designed for mission-critical communications ensuring decisions are made more swiftly.
Modern two-way radio systems can also provide an excellent way of supporting your duty of care to lone working staff with inbuilt alarms and/or man-down features.
So, whether you need a digital, analogue, ATEX, licensed business two-way radio solution or licence-free walkie-talkies, our experts will help you select the right radio equipment, accessories and software to meet your needs.
We deploy solutions from a range of manufacturers, including Motorola, Hytera, Kenwood, Icom and Vertex Standard. We recommend site surveys and one-to-one appointments in the first instance to help you choose the best options for you.
We can also provide two-way radio solutions for short or long-term hire to either supplement your existing radio equipment or to manage a special event.
Services We Provide
Our experienced and Federation of Communication Services site-accredited engineers undertake full site surveys to ascertain your radio needs to ensure the installation of your communications equipment is achieved with the least disruption possible.
These surveys will study the position, surrounding topography and atmospheric conditions of your site, as well as considering the number of users, their role and everyday working practices (e.g. are they lone workers?), and their individual radio use.
We provide full system training while we can also offer direct manufacturer training of particular products. Once your radio solution has been installed, we can provide 24/7 ongoing support from a team of geographically dispersed mobile engineers.
Our engineers have MOD and Cabinet office security clearance while PCE is also ISO9001:2008 and ISO27001:2013 accredited for full peace of mind.
Support & Repairs
Our engineers have many years’ experience in maintaining and supporting a wide range of radio systems, mobile and tracking communication equipment.
We use our specialist test equipment at our Exeter-based workshop to undertake the servicing of all radio equipment ranging from repeaters, hand portables, mobiles and accessories, as well as providing re-programming and firmware upgrades for all types of radio manufacturers, including Airwave equipment for the emergency services.
PCE provides radio propagation studies, antenna and system testing, vehicle installations and fault investigations both on site and at our workshops. We can even arrange for your equipment or vehicle to be picked up and taken back to our workshop for full investigation and testing.
For a quick turnaround or replacement on any faulty or damaged equipment, a maintenance contract with us can offer you the peace of mind you need. Please refer to our managed services section for further details.
Our account managers and engineers work closely together to make sure that you receive the highest quality of service at all times and are up to date on any on-going servicing and repairs connected with your equipment.
Please do not hesitate to contact us for more details regarding our service and repair options. We will be very happy to assist you.
PCE can provide your business or organisation with a fully managed service or comprehensive maintenance contract for your radio solution, including vehicle radios, on-site or remote infrastructure, and hand portables to keep your communications system in top condition.
Our contracts are tailored to your requirements and equipment specification. They provide peace of mind and cover you should the unexpected occur.
Our managed service negates the need for organisations to employ their own costly in-house experts as we provide 24/7/365 fault and maintenance support to ensure our customers can continue to communicate in all eventualities. We will be on site to resolve any issues within the your pre-defined service level agreement.
Our maintenance service contracts can include:
Periodic maintenance inspections
On-site attendance within SLA
Labour/parts inclusive or exclusive
We currently provide our managed services to a number of emergency services clients, as well colleges, hospitals, the petroleum distribution and transport industries.
Please ask us for more information should you require this type of service.
ISO9001 and ISO27001 compliant
FITAS-approved vehicle installation engineers
SEAS-accredited site engineers
Bespoke overt and covert installations
Motorola and Hytera approved dealer
Solutions for small business through to tier-3 multi-site networks